Frequently asked questions
Straight answers to what buyers ask us before starting.
What is AI visibility?
AI visibility is whether answer engines such as ChatGPT, Gemini, Perplexity and Google AI Overviews name your brand when a buyer asks a question in your category. It is separate from search rankings: a page can rank on Google and still never be cited in an AI answer.
How do you measure AI citations?
Every week we run your mapped buyer prompts against live models with grounded search and record the outcome per prompt: cited, mentioned or absent, plus which brands were named instead. That record is the only score we report.
Is this SEO or something different?
It includes SEO, but the target is different. We optimise for extraction and citation by language models — entity clarity, structured data, answer-shaped content — while keeping classic search performance intact.
What do I receive each week?
A weekly plan bound to specific buyer prompts, approved content and assets, distribution proof for what was published, and a citation report showing movement since the previous week.
How does approval work?
Two stages. Our editor reviews every asset first, then it comes to you. Nothing is published without your sign-off, and every approval is timestamped.
Who owns the content and the strategy?
You do, entirely. Prompts, strategy, content, images and schema are your property and are handed over in full at any time, with no lock-in.
How long before we see results?
The audit baseline lands in 2–3 weeks. Model citation movement on targeted prompts typically begins to show between weeks 6 and 12, depending on your entity strength, domain authority and category competition.
What do you need from us to start?
One 90-minute founder session, access to your website and brand assets, and one named approver on your side. That is the whole lift for your team.
How is Beacona AI priced?
A monthly managed retainer in three tiers based on prompt coverage, content volume and the number of platforms we manage. An engagement can start with a one-off AI Visibility Audit.
Can we cancel?
Yes. Engagements run month to month after the initial 90-day cycle, with 30 days' notice, and you keep everything produced.
How is our data secured?
Client data is isolated per organisation with row-level access control, credentials are stored encrypted at rest with logged access, and only the staff assigned to your account can see your workspace.
Who benefits most from this service?
Brands with real expertise and considered, research-heavy buying decisions: professional services, healthcare and specialty clinics, B2B SaaS and cross-border services where buyers ask AI before they ask anyone else.